almost 3 years ago - /u/Ubi-AJ - Direct link

If you happen to come across an issue that’s not on this list, please feel free to post the details in the Player Support Discussions Forum along with the proper tags that describe your issue. Please include as much of the following information as possible (if relevant):

·        Error message (if one was shown). 
·        Map/region that the issue occurred. 
·        Operator you were using at the time. 
·        Approximate date and time when the issue occurred. 
·        If it occurred more than once. 
·        The platform you’re playing on. 
·        If you were in a squad or trying to join one, the platform(s) they were on.  

GENERAL

  • Players may notice multicolored circles appear on their screen during the “After Action Report” and “Celebration” screens with HDR enabled monitors.

Workaround: Turning off HDR may solve this issue.

PC ISSUES

  • Players on PC might not be able to interact with Discovery Points.

Workaround: Currently no workaround has been identified.

  • Players using some AMD GPUs on PC may find that the HDR option is disable in-game.

Workaround: Currently no workaround has been identified.

XBOX ISSUES

  • Players might become unable to pull up the ChatWheel commands after playing several incursions in a row on Xbox.

Workaround: Restarting the game will fix this issue.

  • Players may find that Voice Chat and Text Chat are not working after rejoining a game in progress.

Workaround: Restarting the game will fix this issue.

STADIA ISSUES

  • Some players on Stadia might experience on rare occasions the loss of keyboard or mouse controls.

Workaround: Restarting the game will fix this issue.

OTHER ISSUES

  • Please note that the current Shop contains a misleading message indicating an expiration date of September 2022 for the VIP Status once activated. There is no expiration date for the VIP Status, and this message can be ignored.
External link →
almost 3 years ago - /u/Ubi-AJ - Direct link

If you happen to come across an issue that’s not on this list, please feel free to post the details in the Player Support Discussions Forum along with the proper tags that describe your issue. Please include as much of the following information as possible (if relevant):

·        Error message (if one was shown). 
·        Map/region that the issue occurred. 
·        Operator you were using at the time. 
·        Approximate date and time when the issue occurred. 
·        If it occurred more than once. 
·        The platform you’re playing on. 
·        If you were in a squad or trying to join one, the platform(s) they were on.  

GENERAL

  • Players may notice multicolored circles appear on their screen during the “After Action Report” and “Celebration” screens with HDR enabled monitors.

Workaround: Turning off HDR may solve this issue.

PC ISSUES

  • Players on PC might not be able to interact with Discovery Points.

Workaround: Currently no workaround has been identified.

  • Players using some AMD GPUs on PC may find that the HDR option is disable in-game.

Workaround: Currently no workaround has been identified.

XBOX ISSUES

  • Players might become unable to pull up the ChatWheel commands after playing several incursions in a row on Xbox.

Workaround: Restarting the game will fix this issue.

  • Players may find that Voice Chat and Text Chat are not working after rejoining a game in progress.

Workaround: Restarting the game will fix this issue.

STADIA ISSUES

  • Some players on Stadia might experience on rare occasions the loss of keyboard or mouse controls.

Workaround: Restarting the game will fix this issue.

OTHER ISSUES

  • Please note that the current Shop contains a misleading message indicating an expiration date of September 2022 for the VIP Status once activated. There is no expiration date for the VIP Status, and this message can be ignored.
External link →
almost 3 years ago - /u/Ubi-AJ - Direct link

Originally posted by B3ND7

Playing on PC via Game pass, game loads on my secondary portrait monitor, can't change the monitor in the display section of the options.
Changing the game to windowed then dragging it to my main monitor, then setting back to full screen just sends the game back to my portrait monitor.

Have you try borderless?

almost 3 years ago - /u/Ubi-AJ - Direct link

Originally posted by B3ND7

Playing on PC via Game pass, game loads on my secondary portrait monitor, can't change the monitor in the display section of the options.
Changing the game to windowed then dragging it to my main monitor, then setting back to full screen just sends the game back to my portrait monitor.

Have you try borderless?

almost 3 years ago - /u/Ubi-AJ - Direct link

Originally posted by B3ND7

Playing on PC via Game pass, game loads on my secondary portrait monitor, can't change the monitor in the display section of the options.
Changing the game to windowed then dragging it to my main monitor, then setting back to full screen just sends the game back to my portrait monitor.

Have you tried Borderless?

almost 3 years ago - /u/Ubi-AJ - Direct link

Originally posted by bigbrainplays46290

My entire friend group had an issue where the game would reset all settings and cosmetics when we re launched it after closing it but our other progress was saved.

Could you help us potentially figure out how to reproduce this issue by providing the following:

A video with all the actions take before restarting the game

Do the affected players play the game on multiple platforms

Do they receive the settings at the beginning as it was the first boot ever?

almost 3 years ago - /u/Ubi-AJ - Direct link

Originally posted by iBlacksmith_

All of my settings and customization keep getting reset every time I launch the game? Is there any workaround?

Could you help us potentially figure out how to reproduce this issue by providing the following:

A video with all the actions take before restarting the game

Do the affected players play the game on multiple platforms

Do they receive the settings at the beginning as it was the first boot ever?

almost 3 years ago - /u/Ubi-AJ - Direct link

Originally posted by TrippySubie

What is VIP STATUS?

It’s a benefit of the Deluxe edition. It’s a 10% discount in the shop.