about 1 month ago - Ubi-WheelyDuck - Direct link
Hey shahfalih,

Thank you for kindly reaching out, sorry to hear that you are encountering random crashes suddenly.

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO

Should this persist, would it be possible to share your system specs so we can further troubleshoot?

Many thanks
18 days ago - Ubi-WheelyDuck - Direct link
Originally posted by shahfalih:
Originally posted by Ubi-WheelyDuck: Hey shahfalih,

Thank you for kindly reaching out, sorry to hear that you are encountering random crashes suddenly.

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO

Should this persist, would it be possible to share your system specs so we can further troubleshoot?

Many thanks
thank you, i figured it was due to recent changes in in dx11. it seems to be running fine now. I had updated all my drivers and updates.
Thank you for kindly taking the time to share this update, it is great to hear that updating your drivers has helped.

If ever we can help in the future, just let us know and we will be happy to help





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