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Hey Ado2234,

Thank you for kindly reaching out, sorry for the delay in response.

While we cannot remove temporary bans, We would like to help troubleshoot the cause.

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO

Should this then persist, would it be possible to share your system specs?

Many thanks