Original Post — Direct link

I know what the screen is supposed to look like with the placements at the top, but mine doesn't show that, or any ranks. It's been like this since I downloaded the update. I've uninstalled an reinstalled the game with no luck. My menus are broken with no fix as far as I can tell. I'm on PS5.

12 months ago - /u/Psyonix_Laudie - Direct link

Originally posted by zoobatt

I tried these steps from the article:

  1. Wait 20 seconds.

  2. Unplug the power cord from the back of the console.

  3. Wait 1-2 minutes.

  4. Plug the power cord back into the console.

  5. Turn the console back on.

  6. Start Rocket League

Didn't do anything to help. I went further and tried the steps in the following article at the bottom about deleting the save data. Backed up my save data to the cloud and deleted it. Started Rocket League with a fresh save (did the tutorial), still didn't work. No rankings or placements. I re-downloaded my save data and tried again, still doesn't work.

So far I have tried:

  • clearing the cache
  • deleting my save data and starting with a fresh save
  • reinstalling the game

Nothing has worked for me.

Additionally, I ran into another bug. Halfway through a match, the timer and goals display at the top completely disappeared:

https://preview.redd.it/3k3cropcwy4c1.jpeg?width=4032&format=pjpg&auto=webp&s=9d64222c797124b3b2e55d0c1f2c96b78e7df3ec

Thanks for giving those steps a try, and the extra context u/zoobatt. I was really hoping that would clear up your issue. :(
At this point, could you please submit a player support ticket so they can assist from here?
https://www.epicgames.com/help/en-US/technical-support-c5719357686683/general-support-c5719341353627/how-to-contact-epic-support-a18510180010139