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Story:
For context, I believe I may have been the first person scammed for a big item. I reported it to Psyonix (with a screenshot of the trade) at around 10:45AM EST yesterday.
I finally got a response from Psyonix, where they say that they have no records of me EVER having an Alpha Cap.
I have screenshots dating back to May 31st using the cap, when I bought it. I've never used bakkesmod or any other mod, yet somehow - SOMEHOW - Psyonix says I never had one.
I honestly thought my biggest battle was going to be convincing them not to give me an untradeable Cap back, as there is literally NOTHING I could have done to prevent getting scammed out of this. It is their code that got exploited, no fault of my own was committed here other than you know - trading. This same person scammed dozens of people, who I'm sure have also reported him.
No... no, now they're telling me I never even had it.
Since their response, I've e-mailed back multiple screenshots dating back to May 31st, and also included my trade logs for the day I was scammed (someone mentioned this might help, Psyonix has not asked for them).
What an absolute joke.
Edit:
Added censored screenshot to avoid witch hunting: https://imgur.com/a/LANzrUl
And added Psyonix response e-mail: https://imgur.com/a/fFWwa5G
June 8th, accidental screenshot of cap in my inventory: https://imgur.com/a/Uqfv5YO
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