Original Post — Direct link
almost 5 years ago - /u/dirkened - Direct link

As others have mentioned, your ban was issued over a month ago which lead to an expiration of the chat log.

You can DM me if you'd like to know more about why you received the ban.

almost 5 years ago - /u/Psyonix_Devin - Direct link

Originally posted by yessireeboombaroony

That's interesting. You get banned the NEXT time you log into RL for something that may have happened weeks ago.

Correct, if a ban is issued after you end a session, it will begin when a new session begins (the next time you play).

almost 5 years ago - /u/dirkened - Direct link

Originally posted by [deleted]

[deleted]

That's not at all what was implied.

almost 5 years ago - /u/dirkened - Direct link

Originally posted by PillowTalk420

So... Wait... How long can it take the system to actually implement a ban? And how long does this system hold the chat logs used in those bans?

Generally within an hour. If the player does not interact with PsyNet once the ban threshold has been met, it will wait until the next interaction before the ban starts.
The offending chat logs are held in cache for 30 days, so if the player does not log in for 30 days, then the chat logs won't appear in the ban notification. Keep in mind that we archive chat logs so the report information is not lost.

almost 5 years ago - /u/dirkened - Direct link

Originally posted by [deleted]

[deleted]

Hey bud, I think you might like to take a look at this article from March 28th 2018.
It specifically mentions that chat bans were included in the Tournaments Update.

almost 5 years ago - /u/dirkened - Direct link

Originally posted by a_blue_ducks

Data denormalization is your friend here. You don't need to retain all chat logs, just the relevant ones for a ban.

We store the chat logs associated with bans in cache, but we still archive all logs.