[2020] Can’t claim rewards

If you're able to clear your local save data, it should resolve this issue.

IF it doesn't, please let me know your GamerTag so I can take a look at your account.

Thanks

Unless you're able to try claiming on another linked platform, make sure that you delete the save data everywhere to remove it from the Xbox Cloud as well.

https://support.xbox.com/help/games-apps/game-setup-and-play/cloud-game-saves-faq

We're looking further into this to see if there's a fix we can push on our side, but for now, the above solutions should be tried first.

You may need to delete your PSN cloud save as it could be overwriting the deleted local save.
https://support.playstation.com/s/article/Manage-PS4-Saved-Data-in-Online-Storage?language=en_US#:~:text=To%20manage%20your%20PS4%20Save,Delete