almost 5 years ago - /u/dirkened - Direct link

Hey all.

We are aware that players are unable to connect to PsyNet and we working finding a resolution.

We will update you once the conditions are back to normal.
Thanks for your patience!

Edit: We're seeing some recurring issues. Our team is investigating the situation and we will update you all when we have more information.

almost 5 years ago - /u/dirkened - Direct link

Originally posted by dirkened

Hey all.

We are aware that players are unable to connect to PsyNet and we working finding a resolution.

We will update you once the conditions are back to normal.
Thanks for your patience!

Edit: We're seeing some recurring issues. Our team is investigating the situation and we will update you all when we have more information.

PsyNet looks to be recovering so you may be able to reconnect, however, issues may still be present.

almost 5 years ago - /u/dirkened - Direct link

Originally posted by [deleted]

[deleted]

Thanks for the reminder. I'll be sure to tell the Online Services team to step over because Dirk's here to fix it.

almost 5 years ago - /u/dirkened - Direct link

Originally posted by xtthew

Good job Dirk!

Just turn it off and on again

Works every time 😏

almost 5 years ago - /u/dirkened - Direct link

Originally posted by Ennui92

Edit: We're seeing some recurring issues. Our team is investigating the situation and we will update you all when we have more information.

Why does it say "maintenance" and not "investigation" then? https://imgur.com/a/XvVrucl

Maintenance mode is a way of restarting services in order to control the flow of requests coming in. This is something that we have enabled to help us resolve the connection issues while also fixing the root of the problem.

almost 5 years ago - /u/dirkened - Direct link

Originally posted by [deleted]

[deleted]

I'm actually quite happy and I think I live a fulfilling life. I wouldn't want anything less for myself and especially not for others.

I'm really sorry the server outages have affected you in this way, though PsyNet is back and looking stable so you should be able to hop back on. We are continuing to investigate so issues nor conversations like this have to happen again.