[2020] Surely, it must be all of our internet connections independently that is the issue. (Getting this every other game)

Hi all, some news to share about US-East servers.

We talked with one of our server providers about seeing really high latency in some US-E matches yesterday, and they informed us that there was some sort of fiber line cut in the Northeast that had a pretty detrimental effect on routing. This affected latency between players and our servers in Virginia, which is why some US-E matches seemed fine, and others (in VA servers) saw massive latency spikes.

As of this morning, that fiber cut has been repaired. Routing should return to normal in US-E, and we'll be monitoring from here. Thanks, everyone!