[2021] Really Psyonix??

Over the last few months I have been grinding 1s from GC 2 to SSL. I qualified for season 2 SSL rewards (10 wins at SSL) a few weeks ago. Recently, during the dispersion of rewards I continued to wait for my title. Day by day I was nervously wondering if I would get the glorious white title that I worked hard for (3k hours). Yesterday, I submitted a ticket to the Rocket League support page and got a response.

The response was: "I have reviewed your match history and it looks like your account was involved in matchmaking abuse. Because of this your account will not receive the Competitive Season 2 Rewards."

They did not give me any other details as to why I am ineligible nor the decision being reversible. I am a chill non-toxic player and I do not smurf. I dont even know what "matchmaking abuse" would be other than like hacking code in competitive or something.

I feel frustrated and ripped off. Has this genuinely occurred to other people? Is this reversible? I really want the white title that I worked so hard for. Thank You -Valkyr