Original Post — Direct link

I play on PS4 and I know my ISP is to blame for my bad connection but they want to see a log showing packet loss. I'm trying to get them out here to fix it but they say they don't see an issue so they won't send someone. Can't find the IP anywhere....

Happens inconsistently... last night and this morning it was great, today it is terrible as of 1:30p or so. I'm all hardwired with a good router, modem, and gigabit plan. Frustrating to say the least on ranked games!

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over 4 years ago - /u/dirkened - Direct link

Hey there,

If you message me with your in-game username or Steam profile URL, I can look at some of your recent matches with packet loss. From there I can give you instructions on how to run an MTR test against those servers so you will have information to give your ISP.