Original Post — Direct link

Hi guys...

I’ve been playing rocket league since a few months after release. I’ve gotten every reward, every rank, and tw zombas, tw octane, etc. Basically i’ve invested so much time and money into this game. Throughout my years, i’ve only ever been chat banned for 24 hrs once about 3 years ago. As of yesterday when the update went live, I lost everything. My steam was/is apparently linked to a banned epic games account. I’ve contacted steam, psyonix, and epic support, all of which have denied helping me to play. I’ve had rocket league far longer than the epic games store itself. I’m not asking for the epic account to be unbanned, i’m simply wanting my steam to be unlinked, or the epic account deleted as i cannot access the account due to it being inactive/locked.

Despite losing items and tags, i’ll be losing my steam friends as 99% of them were through rocket league. I’ll never be able to play rocket league again, despite the fact that i was playing rocket league well before it was bought by epic games. This is just pure nonsense. I’m hoping this post will catch the attention of a psyonix or epic staff member. Please don’t rip away from me my favourite and most played game over the past 5 years... Why can’t you simply ban or unlink my steam account?

This update has totally ruined me.

Edit: I just want to point out for those not understanding, I cannot log into my epic games account at all, in order to disconnect my steam. Also, i cannot add another epic to my steam as it tells me my steam is already linked.

Also, I really appreciate the upvotes guys, please look at your DM’s Devin.

~ Heptix

External link →
about 4 years ago - /u/Psyonix_Devin - Direct link

Hello! Just sent you a DM.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by 420JZ

Thanks for you reply to OP, Devin. But at the same time, it has slightly infuriated me, as you guys denied OP’s request to play after he reached out for help, as well as Epic and steam denying his request to play. Why is it only now, after someone has complained on Reddit and ending with over 10,000 people seeing and upvoting, that you are actually doing something about it?

as you guys denied OP’s request to play after he reached out for help

Looking at the ticket, we didn't deny his request. They started the conversation with account unlinking procedures to make sure it wasn't possible on the player's end. Since the unlinking process may be unknown to some players, this is a pretty standard first reply in a ticket about account unlinking.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by 420JZ

Hey, first off I wanna apologise if I came across as arsey or anything but just was curious as it seems a lot of companies do this now, nothing, nothing, nothing, viral post on the internet and it’s “QUICKREPLYBACKTOTHEMANDSORTITOUTASFASTASPOSSIBLE”

But thanks for your reply and for clearing it up a bit and appreciate your time mate.

For stuff like this, I tend to keep my replies short because I'd rather have a conversation over DMs with the affected played (which we're doing now). And I didn't think you were being an arse, don't sweat it. :)