[2023] Update on Alpha Boost Account Bans

Hi folks, we want to give everyone an update on an ongoing situation involving the trading and duplication of Alpha Reward items, including the ‘Gold Rush’ Boost.

Earlier this month, we banned a small number of accounts after an investigation showed that they acquired a Gold Rush Boost (also known as Alpha Boost) after filing false compromised account claims with our Player Support team. Some of these accounts were then sold to other players, with the included trade-locked Alpha Boost being the primary incentive for the transaction.

After further review and discussion, we’ve made the decision to unban these accounts, with a small handful of exceptions. The exceptions are accounts tied to the original sellers mentioned above, or to players that independently filed false compromised account claims. We’re following this up by reviewing the unbanned accounts, and removing trade-locked Alpha Boosts from them as needed. We are also extending the freeze we put on issuing trade-locked Alpha Reward items to compromised accounts indefinitely.

We appreciate how this issue has impacted the bubble scene and the broader Rocket League Esports scene, so we want to communicate the following:

• Accounts that have been unbanned as part of what’s outlined above are eligible to participate in Psyonix-operated Rocket League Esports events, as they are now in good standing.
• Accounts and individuals that remain banned will not be eligible to participate in Psyonix-operated Rocket League Esports events, as their accounts are not in good standing.
• To mitigate any roster issues related to the bans, we are extending the RLCS roster lock deadline to 11:59 PM PST on January 24.

This has been a pretty unique situation to navigate, and we want to stress this is a singular ruling. Players or accounts found engaging in similar behavior in the future may be punished more severely, as exchanging in-game items and accounts for real-world currency goes against the Terms of Use. We appreciate everyone’s patience as we finalize a resolution that is best for all involved. Thanks, everyone.

Hi folks, we want to give everyone an update on an ongoing situation involving the trading and duplication of Alpha Reward items, including the ‘Gold Rush’ Boost.

Earlier this month, we banned a small number of accounts after an investigation showed that they acquired a Gold Rush Boost (also known as Alpha Boost) after filing false compromised account claims with our Player Support team. Some of these accounts were then sold to other players, with the included trade-locked Alpha Boost being the primary incentive for the transaction.

After further review and discussion, we’ve made the decision to unban these accounts, with a small handful of exceptions. The exceptions are accounts tied to the original sellers mentioned above, or to players that independently filed false compromised account claims. We’re following this up by reviewing the unbanned accounts, and removing trade-locked Alpha Boosts from them as needed. We are also extending the freeze we put on issuing trade-locked Alpha Reward items to compromised accounts indefinitely.

We appreciate how this issue has impacted the bubble scene and the broader Rocket League Esports scene, so we want to communicate the following:

• Accounts that have been unbanned as part of what’s outlined above are eligible to participate in Psyonix-operated Rocket League Esports events, as they are now in good standing.
• Accounts and individuals that remain banned will not be eligible to participate in Psyonix-operated Rocket League Esports events, as their accounts are not in good standing.
• To mitigate any roster issues related to the bans, we are extending the RLCS roster lock deadline to 11:59 PM PST on January 24.

This has been a pretty unique situation to navigate, and we want to stress this is a singular ruling. Players or accounts found engaging in similar behavior in the future may be punished more severely, as exchanging in-game items and accounts for real-world currency goes against the Terms of Use. We appreciate everyone’s patience as we finalize a resolution that is best for all involved. Thanks, everyone.