devtrackers.gg
I used to play the game a lot, then suddenly a few months ago I stopped. There has been many updates since then and I've recently logged in to have a go at the game again.
When I went to look at my skins, the ones I have had unlocked before have gone and as well as one rogue Seeker (I sent them a separate email about it which they are yet to respond to). I emailed them about it and they said that in my content history apparently the skins were never owned and that they can't do anything to help. This is extremely annoying and unfair because I farmed for them as well as spent some real money on some; most of them are just uncommon too so I don't really understand why it's a big deal to not just unlock them again. For me it's not just about the skins it's about the fact that they don't want to help or find a solution because of something that happened on their end, additionally because from what I've seen I am not the only one that has had this issue.
I just really hope this can be fixed because it’s just not right.
The link to the email exchange I had: Hi-rez interaction
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