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Daily login bonus gone = 150 RB gone

Seasonal Contract reward gone = 150 RB Gone

(Unless that one is visual bug right now it shows zero rewards for completing the season not even a banner.)

The event pass now will only break you even = 200 rb gone (I think it was 200 I can't remember.)

Most every battle pass pays out slight extra this one used to

I'm just wondering why they took all the incentive for player retention. Even weekly challenges stopped giving white crates.

Are these removals related to bugs? Or will this be the new standard? I haven't seen it addressed by the new team.

Seems strange they are shaking things up fixing bugs, balancing changes, etc etc. Yet removing almost all reward incentives for new players to stick around.

I know because I stuck around for years because of these incentives. I even bought some items with my money because I thought they were very fair with the premium currency reciprocation.

External link →
12 months ago - /u/RoCoJared - Direct link

Intentional? No. Being Fixed? Yes

12 months ago - /u/RoCoJared - Direct link

Originally posted by JuicyPumpkin888

And event pass experience? I mean from daily and weekly quests. It will be very hard to complete event pass for casual players without bonus XP from quests. If it's not possible to fix soon then maybe it would be fair to activate BP XP boost?

We're rolling out a fix for the XP not being given out from dailies and weeklies. We're also kicking out a 2X XP event this week to help players catch up

12 months ago - /u/RoCoJared - Direct link

Originally posted by Phantom_2024

Thank you for taking the time to put out a response regarding this, Jared. You will have to pardon me for being a little skeptical.

  1. We know about the bug and we know your team is still working on it. What we don't know is why the rewards were removed all the way. There was no warning or informing on RoCo's part about it. We don't know when we can expect it to return. If you would include the information in twitter or here or in the patch notes we would know what to expect. Right now, we are in the dark.

  2. If the removal was not intentional, and if they (login and seasonal awards) are supposed to come back with the fix, will we get back the awards we had to miss because of this bug?

I don't blame you for being skeptical, from the outside looking in it can be frustrating(and it's equally frustrating on our side, trust me on that).

We weren't entirely sure why such features broke down despite working untouched(frustration point here), but do understand that sometimes code can deprecate. Things not made robust tend to break down or a fault in the system makes itself known, hence we are rebuilding it and working to bring those things back. Our players deserve to have such engagement features and be rewarded for their time.

I apologize on the poor optics on this issue, not our best effort I admit. We'll correct that and will post progress as we make it.

For the last bit, not entirely sure, I do want to suggest that we have a "make good" effort for players once we fix it. Need clearance and to figure out what that "make good" will be.

12 months ago - /u/RoCoJared - Direct link

Originally posted by Phantom_2024

We, the players, really appreciate your effort to keep the game afloat even through the negativity on our part (I am guilty of this as well). Hopefully, you will understand that the complaints on our part are there only because we love this game and wish for it to continue and evolve with time. Old players, who leave because of the bugs, make us worried about RoCo's future.

Please, don't give up on RoCo. Give your best effort and we will give our support and love. Peace.

I have no intentions on giving up :) I know our efforts won't necessarily make everyone happy(an impossible task for sure) but we work tirelessly to make RoCo the best it can be. Everyone here and on other community fronts are engaged because they love the game, we do as well!