Original Post — Direct link

Nine days ago, Hi Rez reps in this subreddit told us to submit a customer service request if we were impacted by the Supply Drop bugs that gave out predetermined items.

I have received zero response in nine days.


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19 days ago - /u/HiRezRadar - Direct link

Originally posted by itsjustacouch

I got a survey asking if I was satisfied with their response. That’s it. No other reply, no action taken, nothing received in game.

Could you DM me your ticket number? I'd like to review this.

19 days ago - /u/Xienen - Direct link

Thank you for reporting this and sorry for the delay. We'll get you squared away. Really truly sorry that we haven't responded before now.