Hey Rogues! We wanted to quickly note this week's update and where things stand. First, we want to sincerely thank everyone for their patience and for reporting their experiences through what was admittedly a difficult update. We had several issues which the team has either addressed or is in the process of tackling as soon as possible. A few that we have resolved:
- The Battle Pass being inaccessible was due to an unfortunate configuration issue which didn’t unlock the content properly.
- The same issue impacted Contracts as the Battle Pass.
- Thanks to your reports, we noted an issue where players could receive a duplicate cosmetic in their Supply Drop. We immediately turned off the ability to open these and resolved the issues internally before rolling out a fix a few hours later. While the number of impacted players was minimal, we will fix those players’ accounts by granting them another Supply Drop.
This is a list of the immediate things we are working on addressing but is not a fully inclusive list:
- Jitter Animation - This has been fixed internally but will require a hotfix.
- Camera Pop - This bug is still being reviewed and worked on.
- Ranked Rewards - We are planning a script to grant these items to everyone meant to receive them. We'll announce when this has been completed.
-
Network Disconnect - We are actively working on this bug.
- Please note: We consider intentionally creating this scenario an exploit and will take action against accounts abusing it.
- Ranked Issues with Parties - We have fixed this internally and are working on rolling it out
We have a good list of other issues folks have reported and we really appreciate it. Many of those are also in process and we will provide updates as more information becomes available next week.
Once we have resolved the major issues on this list, we plan to turn on double Battle Pass Experience for everyone the following weekend as a thank you for sticking with us.
External link →