Original Post — Direct link
almost 2 years ago - /u/HiRezRadar - Direct link

Originally posted by Abarthpunto

Just to clarify, according to eac I have been unbanned yet hirez apparently “do not have the means” to fix an issue on their end about my account still appearing to be banned

Howdy! If I extrapolated your account correctly from this screenshot, we probably don't want to cover this publicly. If you want to drop me a DM, I can probably elaborate on why your account status is where it is.

In general when false ban waves go out, EAC lets us know "Hey we banned some people we shouldn't and we're fixing it." This has happened twice in 2.5 years but I'll definitely follow up with them to ensure we didn't miss a communication because that would be important for us to know.