over 3 years ago - /u/HiRezRadar - Direct link

Folks all servers are now available and we look forward to your feedback. If you happen to run into a bug, please utilize this thread and provide the following information:

  • Description - When did it happen? Has it happened more than once? Can you do it repeatedly? What rogue were you using or what map were you on?
  • You in game name
  • What region you play on
  • What platform you play on?

We appreciate any information you can provide in advance!

Known issues:

  • Some folks are reporting the inability to use the Quip/Ping/Emote wheel.
  • There are a few voice chat issues we are resolving
  • There are some minor queueing issues right now. We are investigating.
  • An issue was granting Scorch's mastery rewards earlier than it was supposed. We've fixed that and removed these rewards.
External link →
over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by Kush_the_Ninja

Customs don’t work.

PS4

First time I loaded in I could see the menu with teams.

Now I can’t get past the map > create portion

This may be related to queueing issues we're having right now. Appreciate it!

over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by CUgti

First time I loaded into the game after the update I ended up losing all of my saved up reputation.

Name: pledgeplopper

Region: N. America - Ease

Platform: PC

Did you link an account recently?

over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by skinsideout

Voice chat is f**ked

Please elaborate.

over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by ChubbyJay44

Bro my account got wiped after being on level 39. Bought the founders and rogue bucks and now I lost everything including characters. Submitted a customer support ticket a week ago and haven’t heard back. Thinking of getting a refund as well

I can assure you that your account wasn't wiped. You likely recently linked your accounts but drop me a PM with your in game name and I'll be happy to verify it!

over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by hollowdruid

Cannot enter the game whatsoever, not even the login screen. Last night I was having the stuck on loading screen error, and when I did 'log in' I couldn't see anyone else online or join a match. Currently if I try to open the game, it literally doesn't even open for me.

In game name Formaldehund989

Playing south eastern USA

Playing on xbox one

Please try verifying your files and if that doesn't work a reinstall may help as well. It sounds like you may be in a bad state.

over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by DJStellis

Account was wiped of all Rep and Rogue Bucks at lvl 70

IGN - StellisTF

NA - East

PC

Did you notice you were stuck on player loading for awhile before getting in?

over 3 years ago - /u/HiRezLiterOCola - Direct link

Originally posted by Tauntablez

This new update has ruined skins that I bought with money. Specifically the Epic (purple) Aurora Primary Wrap and the Rare (blue) Dimoji Rare Secondary Wrap.

They look nothing like they did before this update, and even look different in the store than what they were. The Aurora skin doesn't have as many details and looks like a bland blue/green mixture without the cool effects on it anymore and the Dimoji skins is completely ruined. I bought the Dimoji because it was animated, and apparently they just took that out and blew up the size of the graphics on the head. These are not what I have paid for and was using before.

If these don't get fixed I want a refund since they are skins that I used with real currency and they are not what was advertised when I bought them. Please fix this or give me a number to get in to contact with to get a refund to my account.

Can you DM me screenshots of these? I'm almost certain these are bugs. Design for skins are final before we sell so any change is likely a bug. I'll forward the screenshots over to our team and see what they can figure out.

over 3 years ago - /u/HiRezLiterOCola - Direct link

Originally posted by Boogeymanjr1

I can't get in to a game and when I cancel the search it stays on the canceling search.

We've had some intermittent server issues that should be resolved now. Let me know if you still see this.

over 3 years ago - /u/HiRezLiterOCola - Direct link

Originally posted by oJC72

Recons_EG0/NA-W/PS4

As reported already the Aurora and Dimoji skins that are currently in store have changed. I had already purchased these skins because I liked how they looked before. I hope this was accidental and being looked at and not intentional, since that would be false advertisement and would merit a refund not just tokens as credit.

I don't think we intentionally changed these. We're working to get screenshots so we can send those off as it's appearing fine for our internal team.

over 3 years ago - /u/HiRezLiterOCola - Direct link

Originally posted by The__Four

This is at the top of our list. We're actively working to get it fixed.

over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by Lulabelle_land

You can’t report players in game for disconnecting and when you wait for the match summary their name is no longer listed making it impossible to report.

This is an upcoming feature that will be in a future update!

over 3 years ago - /u/HiRezRadar - Direct link

Originally posted by Lulabelle_land

If a team member with the bomb disconnects, the bomb isn’t transferred to a new player and you can’t plant the bomb.

The bomb should teleport to the spawn if this happens. Is it disappearing entirely?