Originally posted by
Rhymsz
I did send a ton and a ton of them already since alpha!
And yet I still see the same bugs in the game.. How do we know that it's being worked on? We've been lied to a many times so I say this how do you know this time will be different!
Also why didn't they just hop on EU servers, I promise you they will find plenty of faulty things themselfs.
Howdy! Let me provide some clarification if I could!
First thank you to anyone who responded to this, the information was very valuable to the team!
This is a specific issue we're trying to resolve and I'd wager server performance is probably one of the top concerns we see here (based on my experience anyway). Here are a couple reason why simply hopping on the EU servers won't yield helpful results.
- We aren't on EU internet. Without getting technical (because I'm not really qualified to anyway) there is a LOT that happens to you between your PC and our servers. We need to know our routing isn't taken into account.
- When we say servers that's quite literal, there could be dozens of servers you connect to so if you and I play in the same region that doesn't mean we'll have the same experience. One bad piece of hardware can ruin my experience but not yours.
- Similar to number 1 our experience from a North American location is going to be degraded because of the distance.
I understand people's patience is wearing thin but without the communities help we can't make headway on some of these issues.