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over 2 years ago - /u/HiRezMini - Direct link

Originally posted by BlackElite718

Yeah, me too. I noticed the sound issues like the loud buzzing sound that happens occasionally or not getting sound when recording seems to be exclusive to Xbox. And it's been like that for months. Not sure why it hasn't been fixed

Clips without sound and the Xbox One buzz are two issues we've been working on for awhile now (a month? two months? since it was first reported). Originally, we thought the clips without sound was a DMCA issue since Run the Jewels did much of our music, but the newer generation of Xbox doesn't have this issue, so we've gone back to the drawing board with that issue.

Re: buzzing. We pushed a potential fix for it in a hotfix a few weeks ago, but it did not resolve the issue. Unfortunately, this issue has been near impossible to consistently reproduce, which is the hallmark of bug fixing. If you can reproduce it with the same actions each time, you get a pretty good idea of what is causing it.

We've had nearly a hundred players self-report to us what their settings are, the Rogue they played, the map, the weapon, the wrap, the mode, whether they use a headset or not (& more), and nothing has been consistent, so it's been a head-scratcher for what is actually causing it.

We're at the point now where we're asking if it is occurring after long idles, if the player has flipped through several games or apps in between matches, or if it is a fresh start-up.

It's definitely at the top of our priority list because it's creating a truly awful experience for our Xbox One players.