Original Post — Direct link
over 2 years ago - /u/HiRezMini - Direct link

Are you on PC? If not, which platform and region?

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by HiRezMini

Are you on PC? If not, which platform and region?

Follow-up question: Are you receiving deserter penalties when this happens?

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by IAmMrPush

PC and NA EAST

Woo! Can you get me some crash logs? Just enable them and send them over to me whenever this happens.

For Epic Games

Step 1: Open Epic Launcher and go to Settings

Step 2: Scroll down to Rogue Company, click to expand, and hit the :ballot_box_with_check: beside "Additional Command Line Arguments"

Step 3: Paste the following into Additional Command Line Arguments: -vivoxinfo -dumpmarin -dumpmarout

Step 4: After playing matches with the issues or crashes, please zip all files in the logs folder (e.g. C:\Users[USERNAME]\AppData\Local\RogueCompany\Saved\Logs) and submit to a developer.

For Steam

Step 1: Open the Steam Launcher and go to your "Library" tab

Step 2: Right-click Rogue Company, go to "Properties," and copy and paste the following into your "Launch Options": -vivoxinfo -dumpmarin -dumpmarout

Step 3: After playing matches with the issues or crashes, please zip all files in the logs folder (e.g. C:\Users[USERNAME]\AppData\Local\RogueCompany\Saved\Logs) and submit to a developer.

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by IAmMrPush

what exactly would the log file be titled? i just added the command line. I'm gonna play a few games now.

You can name it your Reddit name, if you'd like. Or just "PC disconnects." That's fine too. Ditto with the new game you just posted: https://www.reddit.com/r/RogueCompany/comments/q270qq/wtf\_rogue\_no\_score\_also\_another\_network\_disconnect/

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by EPICAGE

This happens to me too on pc, NA East. No deserter penalty. But I’m fairly sure that credit isn’t given for daily or seasonal challenges, and I’m fairly sure exp etc etc isn’t given either. The network disconnects don’t happen every match but the matches that do is right after winning team gets last kill as in this persons video.

Edit: I can confirm that it isn’t just something that affects me only. As the people I have in a party with me also experience this when it happens as well.

Edit2: This also has been happening before this update.

Send me your crash logs, please! 🙏🙏🙏

For Epic Games

Step 1: Open Epic Launcher and go to Settings

Step 2: Scroll down to Rogue Company, click to expand, and hit the :ballot_box_with_check: beside "Additional Command Line Arguments"

Step 3: Paste the following into Additional Command Line Arguments: -vivoxinfo -dumpmarin -dumpmarout

Step 4: After playing matches with the issues or crashes, please zip all files in the logs folder (e.g. C:\Users[USERNAME]\AppData\Local\RogueCompany\Saved\Logs) and submit to a developer.

For Steam

Step 1: Open the Steam Launcher and go to your "Library" tab

Step 2: Right-click Rogue Company, go to "Properties," and copy and paste the following into your "Launch Options": -vivoxinfo -dumpmarin -dumpmarout

Step 3: After playing matches with the issues or crashes, please zip all files in the logs folder (e.g. C:\Users[USERNAME]\AppData\Local\RogueCompany\Saved\Logs) and submit to a developer.

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by MightyR0b0ts

I'm not thinking there would be crash logs to send in, since the game is not actually crashing. Or is there a way if a match ends abruptly and you are sent back to the lobby there is still a crash log generated on the user's machine? I'll definitely try to capture any loggable data either way. Thank you.

It depends if it is client or instance (servers). Crash logs will tell us what is happening and they're usually better than just "I crashed." They're best with video, like in OP's case.

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by IAmMrPush

no deserter penalties

Interesting. Thank you!

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by IAmMrPush

check your comments. I can’t upload the file here.

TY. I have a flood of messages and don't want to miss yours, so please go ahead and drop them here.

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by IAmMrPush

sent

Got 'em. Sending them along now. Thank you so much!

over 2 years ago - /u/HiRezMini - Direct link

Originally posted by MightyR0b0ts

PC disconnects

I've sent in some logs as well, hope they are helpful. Thank you!

Incredible. I've just sent them to the team along with a happy, dancing Kirby gif.

Thank you. 🙏🙏