almost 2 years ago - /u/HiRezRadar - Direct link

Hey Rogues!

It’s been a pretty busy week for the team with our Launch from Beta, chasing down balance/gameplay concerns, and reading all of your feedback from various channels. We appreciate every bit of your patience and your thoughts which are being circulated to the team for review.

Some of you have reported seeing PC players in your console game and vice versa after the update. Last month in our statement we committed to holding our crossplay feature until we did some additional anti-cheat work and would communicate with you before its release. This was a commitment to quality and to you, our community, that we took seriously.

Late last week after an extensive amount of review from my team, I determined our anticheat initiatives, which include EAC, were in a vastly improved state, and represented where we stood prior to May. I informed the game team of this success, and it was determined our July update would be the moment when we turned on crossplay.

Due to a miscommunication, this feature was turned on early and released this week as part of our update which some of you have pointed out. We are actively reviewing processes that can prevent incidents like this in the future. We strongly believe this system is working and providing better matchmaking opportunities for everyone, although we are very interested in your feedback.

This does not excuse us from our commitment to communicate this change in advance and we apologize for breaking that promise. While it was always our intention to make this available as soon as possible, our goal was to make everyone aware to avoid any unnecessary confusion.

Thank you for your continued patience and understanding!

External link →
almost 2 years ago - /u/HiRezRadar - Direct link

Hey Rogues!

It’s been a pretty busy week for the team with our Launch from Beta, chasing down balance/gameplay concerns, and reading all of your feedback from various channels. We appreciate every bit of your patience and your thoughts which are being circulated to the team for review.

Some of you have reported seeing PC players in your console game and vice versa after the update. Last month in our statement we committed to holding our crossplay feature until we did some additional anti-cheat work and would communicate with you before its release. This was a commitment to quality and to you, our community, that we took seriously.

Late last week after an extensive amount of review from my team, I determined our anticheat initiatives, which include EAC, were in a vastly improved state, and represented where we stood prior to May. I informed the game team of this success, and it was determined our July update would be the moment when we turned on crossplay.

Due to a miscommunication, this feature was turned on early and released this week as part of our update which some of you have pointed out. We are actively reviewing processes that can prevent incidents like this in the future. We strongly believe this system is working and providing better matchmaking opportunities for everyone, although we are very interested in your feedback.

This does not excuse us from our commitment to communicate this change in advance and we apologize for breaking that promise. While it was always our intention to make this available as soon as possible, our goal was to make everyone aware to avoid any unnecessary confusion.

Thank you for your continued patience and understanding!

External link →
almost 2 years ago - /u/HiRezRadar - Direct link

Originally posted by Griffin_256

Why is it so difficult to spread this information through all of the various social media accounts that Rogue Company has? This is very important information that the vast majority of the player base should have access to. Considering there are 66.8k individuals that belong to the reddit page while you have 193.2k followers on Twitter and 47,451 individuals that like the Facebook page with 54,199 individuals that follow on Facebook it makes absolutely no sense to not spread this information to as many people as humanly possible. I see that there is a ton of miscommunication within the ranks of First Watch Games, but this is becoming increasingly unacceptable.

Hey there! Social media for a game like Rogue Company believe it or not is highly planned and requires coordination with groups within the company. This communication was unexpected and frankly on the heels of a lot of other communications. It is very important we agree, which is why we didn't wait to put it out and got it circulating. We aren't done communicating it just yet!