[2021] Ultimate Edition content not loading on PS5

So, it seems like this has been an issue for the past year with no real solution, so sorry for posting about this issue once again.

I just purchased the Ultimate Edition through the in-game store on my PS5 and I have not received any of my items. I linked all my gaming accounts together on link.roguecompany.com, set my Playstation account as my primary, then restarted my game, and still no luck. Please help

UPDATE/POSSIBLE SOLUTION: alright, well after reading several reddit threads on this same issue, I came across one solution that worked for me: Restoring the licenses.

Do the following on your PS5: Settings > Users and Accounts > Other > Restore Licenses.

After doing that, the ultimate edition content loaded for me.

Also keep in mind, apparently the Hi-Rez/Rogue Company website's support ticket system has not been working for the past 3 months apparent, so don't waste your time trying to submit a support ticket like I did for the past half hour thinking I was doing something wrong lol