over 3 years ago - /u/JagexLight - Direct link

Hey guys, so sorry this is happening. If you are seeing this error, the account is part of a very small number of accounts we referenced as likely being still unable to log in at this time - our team are continuing to work on anyone impacted by this to get you playing again as soon as we can.

We will provide a specific support destination as soon as possible to provide help for this issue and get you back into your acocunt. Thank you for your patience and understanding.

over 3 years ago - /u/JagexLight - Direct link

Originally posted by MilaHurricanes

I'm kinda mega concerned, my payment wouldn't go through to pay for my sub the other day, now this.

Pretty sure RS has it out for me LOL. The game doesn't want me to find more lore via arch.

Hopefully I didn't get hoofed back to the stoneages by the Yak.

So sorry to hear about this. Hang in there, we'll make sure this is fully investigated and that you're able to enjoy the game again.