almost 4 years ago - /u/JagexHooli - Direct link

Hi all –

Firstly, we want to thank you for your patience over the past couple of days while we worked to get this bug fixed. We have just released a hotfix to prevent the issue from occurring further and it should be safe to set sail on lifeboat-equipped voyages once more.

We’ve also been working hard to investigate how we can return any lost lifeboats and lost crew members to your vessels, despite our initial findings indicating this wouldn’t be possible.

Well, we have some good news – the team has found a way to return your missing lifeboats to your ships. We currently don’t have a release date or firm details on how this will be deployed, but we will let you know as soon as we have concrete details right here in this thread.

Unfortunately, we don’t believe it’s going to be possible to restore any lost crew members from voyages impacted by this bug. The factors at play that will let us restore lifeboats to your ships are not something we can leverage for restoring those crew members, and no other solutions are in sight at this time.

We are truly sorry for any valued crew members you've lost along the way, and we'll be working on providing a make-good to anyone impacted in the near future. Things are moving fast, so we also do not have any firm information on what or when this might happen, but we wanted to let you know as soon as possible.

We'll keep you updated with any developments on both the restoration of lost lifeboats and any make-good we'll be providing to those of you who lost crew members.

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