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At least respond with comments to acknowledge this feedback.

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over 1 year ago - /u/JagexJack - Direct link

Originally posted by Kosstheboss123

Yes, they did a ton yesterday lol

I get the impression that jmods on the RS3 sub tend to stay away from "callouts", whereas OSRS jmods tend to post on anything, regardless of the drama.

This sub can be quite a hostile place for developers, who will often get a lot of unpleasant messages in response to anything they post. To be clear it's not usually about the complaint - like the question being asked here isn't an unreasonable one - it's usually about the framing and tone. Developers aren't paid to get on reddit and interact with the community, when we do so it's our choice to, and making it unpleasant to do so discourages us from choosing to spend our time doing so.

EDIT Have edited the comment to use less inflammatory wording - should probably practice what I preach.

over 1 year ago - /u/JagexJack - Direct link

Originally posted by Ceceboy

Responding to stuff like this only encourages more posts like this when players believe it's the only way to get a response.

How should we reach out then for some feedback?

It's not the question that's the problem, it's the framing of it. I've actually answered this question in some detail multiple times in the past, but responding to this thread only encourages further communication in the same style.

over 1 year ago - /u/JagexJack - Direct link

Originally posted by DrDop4mine

To be fair mate people are toxic here because you and your team are completely incapable of having conversations with the player base you claim to represent. There’s never dialogue. There’s never a “what would YOU as players want?” You think because you’re a developer you’re immune to the flaming and downvotes that every other normal human experiences here? Quite the opposite. People have expectations from you guys and in some of the most basic f**king areas of customer care you guys shit the bed constantly. Player support? Doesn’t exist. Conversations between players and devs about how to move the game forward? Nah, we get what the shareholders deem is acceptable in terms of profit generation. Polling, spotlighting player made QOL ideas, the list could go on. It would be so easy for this team to build some good will but you literally refuse to do it.

You think because you’re a developer you’re immune to the flaming and downvotes that every other normal human experiences here?

Not at all, which is exactly why most mods choose not to engage. The community is free to behave however it wants, and the mods as individual people are free to respond in whatever way they choose to do.

over 1 year ago - /u/JagexJack - Direct link

Originally posted by Capitularis

You barely answer questions that are framed in a respectful manner either. Whenever any kind of comment is being made, which sits badly with whatever decision you and your team decided on, it gets ignored and styled as "inflammatory".

There simply is no winning with developers like you:

  • Either comments are rude, and you have reason not to answer
  • Either comments are well mannered, but don't agree with your opinion, so they're inflammatory

What exactly are you trying to achieve here? Show that you have the moral highground because people either disagree with you or are rude? You've lost any kind of moral highground the moment you agreed to work in a company that disregards any respect for their playerbase by having extremely predatory monetization schemes. Heck, your company even abuses mental health as a way to appear caring for mental health, whilst (literally at the same time) introducing predatory lootbox practises and gambling mechanics.

None of what I just wrote here here was rude or inflammatory. I don't personally know you, nor do I have any specific reason to want to know you. My comments are purely directed at your function as a gaming developer for an unethical company. Yet, still, I'd assume you would brand my post as "inflammatory" simply because I'm stating the facts of the situation.

What exactly are you trying to achieve here?

Someone asked why we don't respond to threads like this. I was answering the question. I'm sorry that you don't like my answer but it doesn't make it any less true.

over 1 year ago - /u/JagexJack - Direct link

Originally posted by Dojipon

There was nothing wrong with your original message lol

It was a bit vague and confrontational. The word "toxic" means quite a lot of things and I wasn't specific enough about what I meant.

over 1 year ago - /u/JagexJack - Direct link

Originally posted by SolenoidSoldier

Is there a company policy preventing you from having a few pints and posting? I hate the toxic nature of this sub and wish y'all felt comfortable enough to shitpost here

That feels like more of a Twitch thing.

over 1 year ago - /u/JagexJack - Direct link

Originally posted by Feed-and-Seed

Keep re-reading your edit.

Yeah that's fair.