about 4 years ago - /u/JagexJD - Direct link

We've now credited those who used keys prior to the last night's hotfix at the rate of 1 token per 15 chests opened (which is in line with the rarity post-hotfix).

Thanks for your patience on this. If you need any further support on this issue, please let us know.

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about 4 years ago - /u/JagexJD - Direct link

Originally posted by DrevniyDa

Just wanted to comment and bring attention to the inflated oddments value of the tokens after the hotfix. Converting to oddments gives you either 1.5k or 3k oddments every time you convert.

Thanks for letting us know. I believe this has since been hotfixed over today.

about 4 years ago - /u/JagexJD - Direct link

Originally posted by JellyGG

I bought keys yesterday but didnt recieve any tokens?

Hey - this was prior to the hotfix on Wednesday at around 19:00 BST - so if the keys were used on the promotion before that time, you'd have been credited as above.

(if you used the keys prior to that and didn't get credited, please get in touch and we'll try to help).

about 4 years ago - /u/JagexJD - Direct link

Originally posted by DJ_Chally_Chal

What did the hotfix last night do?

Sorry, meant to link in the original thread. Details are here.