Yes I know everyone hates mtx, but whatever...
I bought the 200 key package and didn't receive any smouldering lamps... I sent a lost item request but I'm not sure if that's right? I know jagex is notoriously hard to contact so I thought I'd post here and see if there's a better course of action.
External link →Hey there,
Thanks for reaching out, I have let the relevant teams know you are having an issue. Could you please DM me your username and we can investigate it further?
Thanks,
Mod Meadows
ty for helping him
No problem, wouldn't want someone missing out.
Why is it that people have to go through Reddit to get a jmod to respond?? Is it that hard for the CEO to hire customer service team???
We do have a Customer Support Team, however I saw this and felt it was worth commenting on as I wanted to ensure the player was helped quickly.
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