over 1 year ago - /u/JagexHooli - Direct link

Just hopping in to let you know we're aware and working on it. It's impacting both RS & OSRS - not related to the post we put up earlier in the week about a separate issue.

over 1 year ago - /u/JagexHooli - Direct link

Originally posted by JagexHooli

Just hopping in to let you know we're aware and working on it. It's impacting both RS & OSRS - not related to the post we put up earlier in the week about a separate issue.

We'll be momentarily rebooting some of our US game worlds, indicated by a timer showing in-game.

If you don't see the timer, your world is not impacted and it should be okay to remain logged in.

Thanks for your patience this evening!

over 1 year ago - /u/JagexHooli - Direct link

Originally posted by JagexHooli

We'll be momentarily rebooting some of our US game worlds, indicated by a timer showing in-game.

If you don't see the timer, your world is not impacted and it should be okay to remain logged in.

Thanks for your patience this evening!

UPDATE: Please avoid dangerous activities until further notice. Due to the service issue, we do not expect a timer will appear before the server reboots.

EDIT: We'll be posting regular Broadcasts in RS Game Chat to try and notify as many people as possible. Apologies if you get a bunch of them in advance!

over 1 year ago - /u/JagexHooli - Direct link

Originally posted by JagexHooli

UPDATE: Please avoid dangerous activities until further notice. Due to the service issue, we do not expect a timer will appear before the server reboots.

EDIT: We'll be posting regular Broadcasts in RS Game Chat to try and notify as many people as possible. Apologies if you get a bunch of them in advance!

✔ No further risk of no-timer reboots

We have now taken all Worlds requiring a reboot offline. Feel free to resume dangerous activities and play on any visible Worlds.

We will be bringing these Worlds back as our work progresses this evening. We'll keep you updated.

over 1 year ago - /u/JagexHooli - Direct link

✅ Service Alert Over ✅

All Worlds are now back online with no reported service issues.

Thank you all so much for the patience tonight as we resolved the issues with the affected Worlds. We'll be monitoring for a little while just to alert the team in case there's any unexpected issues, but we're confident in sounding the all clear at this time.