21 days ago - /u/JagexHooli - Direct link

Hey everyone,

Posting this here to make sure it's not missed in the main thread. We're delighted to confirm the discount for players who were impacted by Login Lockout and had an active Premier Club 2021 Membership at the time is now live!

If you are purchasing with real-world money, proceed through the usual Premier Club purchasing path linked here. You'll notice your discount is applied once you log in. https://rs.runescape.com/premier-club

If you are purchasing with Bonds, please purchase Premier Club for the full price of 20 Bonds. Within the following week, we will return 5 Bonds to your account as a retroactive application of your discount.

If you have any questions or something isn't right, please check out our updated FAQ: https://secure.runescape.com/m=news/faq-premier-club-20212022

Thanks for being so lovely about the extra day's wait - there were many moving parts needed to bring the discount online as quickly as we have. We hope you find it worth the wait.

All the best from everyone here on the RuneScape Team.

External link →
21 days ago - /u/JagexHooli - Direct link

Hey everyone,

Posting this here to make sure it's not missed in the main thread. We're delighted to confirm the discount for players who were impacted by Login Lockout and had an active Premier Club 2021 Membership at the time is now live!

If you are purchasing with real-world money, proceed through the usual Premier Club purchasing path linked here. You'll notice your discount is applied once you log in. https://rs.runescape.com/premier-club

If you are purchasing with Bonds, please purchase Premier Club for the full price of 20 Bonds. Within the following week, we will return 5 Bonds to your account as a retroactive application of your discount.

If you have any questions or something isn't right, please check out our updated FAQ: https://secure.runescape.com/m=news/faq-premier-club-20212022

Thanks for being so lovely about the extra day's wait - there were many moving parts needed to bring the discount online as quickly as we have. We hope you find it worth the wait.

All the best from everyone here on the RuneScape Team.

External link →
21 days ago - /u/JagexHooli - Direct link

Originally posted by [deleted]

[deleted]

Were you an active Premier Club 2021 Member at the time of the Login Lockout? This only applies if you had Premier Club when the Lockout occurs just to be extra clear.

21 days ago - /u/JagexHooli - Direct link

Originally posted by Amazing-Fact9433

Is the Bond refund a time-limited thing (i.e. those affected will have to buy Premier Club this week)?

It's time-limited to this window of availability for Premier Club. Once the Premier Club 2022 offer ends on March 1st, the Bond return offer will also end (as will the real-world money discount). Hope that helps!

21 days ago - /u/JagexHooli - Direct link

Originally posted by noaxreal

I was locked out for 3 weeks while having premier and have no deal, and never even knew there was a wish that people got, who can I talk to?

I can do a quick check first for you. Can you Reddit message me your username?

21 days ago - /u/JagexHooli - Direct link

Originally posted by RSlorehoundCOW

Do we need 5 free inventory/bank spaces for next monday, or do the Bonds go to Bond pouch?

Straight into the Bonds Pouch for these ones as they are full Bonds (ie. tradeable etc).

21 days ago - /u/JagexHooli - Direct link

Originally posted by MateusMed

Has the currency issue been looked at? Mod Cam said he was looking into it, but there’s been no update on the issue yet.

We are - there's actually a few regional currencies we're checking into. No significant updates to share still yet but progress is being made.