[2020] Dear Jagex, Fix your Player Support Team.

So the other day I was doing the Varrock summoning event, and this clan called "tool Academy" came over to my clan and started flaming us, talking like big dogs would. We of course laughed at them, and gave them a taste of their own medicine, They couldn't handle it anymore, after we made them cry online. We resorted them into tweeting JagexSupport/Mod balance for help.

I also submitted reports in game on these accounts, and no action was taken against them, however some Jmod thought it was a cool idea to mute us, with only screen shots, which probably was photoshopped.

So yeah guys, if someone annoys you on runescape, just take a screen shot and send it to jagex, they'll take action!!!

To be honest Jagex,I can no longer take your player support team serious, Thanks for the Laughs with your one sided story LMFAO.

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Hi IvyclanRs,

Just to be clear, we will not use screenshots/videos as evidence for harassment reports and we won't take action against an account purely based on them being reported, regardless of where that report is made or who it is made to.

If action has been taken against your account, it's because you were reported in-game and our investigation into that report found that the account was involved in activity/behaviour which was deemed inappropriate and violated the Rules of RuneScape.

With regards to your statement that no action is taken against accounts you've reported; please do not confuse 'not seeing any action being taken' as 'action not being taken'.

Just because action is not taken the instant you submit the report doesn't mean nothing is being done. Investigating these reports takes time, so although it is highly unlikely that we would take action straight after a report is submitted, we will always investigate reports and if the incident is deemed to be inappropriate and violate the Rules of RuneScape, action will be taken.

For these reasons, in the future we would advise that you do not respond to harassment or give anyone "a taste of their own medicine". Simply report them to us and then ignore them.

Mod Ferret

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