Original Post — Direct link

Are we seriously sh*t out of luck if we were impacted by the essence breakdown bug? I'm 3/6 seismic and cywir essence and 1/2 crystal ess that I should have received.

This needs resolved.

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about 1 month ago - /u/JagexFrosch - Direct link

Originally posted by prometheius

when is the hot fix comingf

Hotfix is out and we now have a list of all affected accounts that we've passed on to the relevant team

about 1 month ago - /u/JagexFrosch - Direct link

Originally posted by wavy7

Appreciate it, was worried how I was going to prove without taking pictures of the items I already broke down.

Ty again for responding

No worries!

about 1 month ago - /u/JagexBreezy - Direct link

Originally posted by DunKhaerion

Uh, Cywir is supposed to give 2 essence, right? I broke down 1... and it gave me two. But when I broke down the second it only gave me 1. Send help D:

Hi hi, do you mind sending me your RSN so that i can send to our teams to verify?

The bug was hotfixed not long after update so this shouldn't occur but it's always possible something was missed. Although, some items will intentionally give 1 essence if it has a low degrade % when broken down.