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Dude out of nowhere jagex goes ahead and says “ok we are removing rare item tokens now’ and they barely give us sh*t in return...

My 59k rare item tokens get converted into 5k oddments? That doesnt even buy me any sh*t. They’ve straight up scammed me off of ~5 purple prizes and 20+ red prizes, this is the biggest scam i’ve ever seen.

Had they told us a week beforehand i’d have atleast been able to use those tokens and bought every single fkin rare, such a scam f*ck me...

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about 3 years ago - /u/JagexHooli - Direct link

We've been working with the team this morning with regards to your feedback on both value and item availability.

For those of you who don't know, the new Rares above are available now in the Oddments Store. All Rares are priced at the same 10:1 ratio as Oddments – so a Rare that was previously 7000 Rare Item Tokens will now be 700 Oddments. If you were saving up for a Rare Item, you haven't lost any direct value in the conversion.

That said, the team hear you on your feedback that Rare Item Tokens value as a prize could have been better reflected in the conversion ratio. We're actively discussing this and looking at potential solutions to address this.

We will also be looking to bring the Limited and Current rares in a future Game Update - we've yet to confirm next week, but we are aiming for sooner rather than later.

Thanks for your continued feedback and we'll let you know as soon as we have a further information to share on both changes above.

about 3 years ago - /u/JagexHooli - Direct link

Originally posted by RainyScape

I want to highlight that items costing 7000 rare tokens could be purchased for 4900 if you bought a random item from the 7000 section. Same goes for the 4000, costing 2800.

I would've bought all the items at a discount if I had known this change was coming, but I now lost thousands of tokens worth because there was no communication about this change beforehand. Not to mention some items I was planning to buy are now unavailable.

We're looking into the Random Discount option as well to make sure you don't lose any value on your existing Tokens (in addition to the discussions we're having about their value as a prize vs the offered conversion ratio).

about 3 years ago - /u/JagexHooli - Direct link

Originally posted by asddde

Just curious, would this possible solution still address the piles which have already been converted, or even already purchased rare items, since they were "devalued"? Mostly wondering since it'd surprise me if the token numbers were still stored.

We're looking into what's technically feasible at this stage for sure. We're not looking at the value of already purchased rare items in any way though, to be clear.

about 3 years ago - /u/JagexHooli - Direct link

Originally posted by lyfoon

That said, the team hear you on your feedback that Rare Item Tokens value as a prize could have been be

how is it that a purple prize(4000 rare tokens) which can usually be converted to 750 oddments or more now get devalued to 10:1 ratio? without warning either? seriously unprofessional

We definitely understand how we got this wrong. The intent was to do something beneficial for everyone involved and we missed the mark on the conversion ratio.

We're working on solidifying some plans on what we can do to make good on that fact.

about 3 years ago - /u/JagexCam - Direct link

Hey everyone,

We've been reading through your comments regarding the recent update to Rare Item Tokens to better understand the key points of contention and we appreciate all the feedback. I felt it was important we let you know the thought process around the decision made to convert them to Oddments and the exchange rate that was decided on.

The Rare Item Store is something we have not maintained since 2017 and frankly, nor is it something we have had any solidified plans for in a while. We have a big challenge where we are juggling too many currencies and stores in-game, so our long-term plan is try and consolidate them the best we can to give a better overall user experience. For the time being we are using the Oddment Store to centralize legacy monetised content, like bringing back old Yak Track items.

When moving Rare Items over to the Oddment Store, we focused on ensuring the value of Rare Item Token to Rare Item was not lost - which is where the 1:1 ratio of Token to Item when converting to oddments came from. This way players looking to purchase Rare Items with oddments would not pay more. It also means that players with no desire to purchase Rare Items can now spend their new balance of oddments on something of more value to them.

As Rare Item Tokens have been building up in players currency pouches for years with little perceived utility as there were no new items planned for the store, this factored into our decision making on the exchange rate. The truth is that we misjudged the value Rare Item Tokens held not fully considering the opportunity cost to acquire them. This is an error on our part and something we will need to learn from when making similar changes in future. We also should have planned a longer lead time on this to give ample notice, and we apologise to those who felt the news was abrupt.

We are going to be bringing the Current and Limited Rares back as soon as possible, and we're looking at doing so at a discounted rate. Unfortunately, after investigating, we are not able to amend the exchange rate post update in a way that would cover both players who've had their Tokens converted and those yet to log in - however, we are looking at gifting a flat fee of Oddments to all players that will likely be significant for most of you.

Thanks again for the feedback and we'll bear the lessons of today in mind as best we can for any future changes like this.

about 3 years ago - /u/JagexHooli - Direct link

Originally posted by MtnDoobie

In case you haven’t seen Hooli, rare items tokens weren’t removed from the game, just from the players. They are still obtainable through Vic and the rare store still exists. You guys should do a proper update before rolling something like this out, especially when it wasn’t asked for or needed.

Thanks for this - we've alerted the team.

about 3 years ago - /u/JagexHooli - Direct link

For those who haven't caught our update, we posted a response here: https://www.reddit.com/r/runescape/comments/l5i1sg/an_update_on_rare_item_token_changes/