@Axx931 Hi, all RuneScape teams are still working on the problem. We unfortunately do not have any update to share at the moment, but we'll keep you posted with any further news as soon as possible.
@VialOfIvy @Joreftw Hi, all RuneScape teams are currently actively working on resolving this issue and getting everyone playing. We understand how frustrating it can be, and we'll keep you posted with any further news as soon as possible.
@Alertinformed Hi, indeed, the Rex Matriarchs update is postponed while we resolve this situation. We'll share more info on when to expect this content once everything is fixed.
We'd like to share an update from Mod Warden regarding the ongoing server login issues.
Read more here: https://rs.game/ServerLoginIssues
As always, thank you for your continued patience.
@Creative_Ape1 Yes, we will do right by anyone impacted by this downtime.
We will share more information about compensation once the issues have been resolved.
@JordWasTaken We're taking this into account for what will be done as compensation. We will share more details on this once the issues have been resolved.
@Reeceprice1 Hi, if you are unable to login, please submit a report at https://jgx.game/UnableToLogin. This ensures you'll receive email updates on the status of the issue, and our Player Support team will be in touch as soon as possible.
@ThierriEnry Hi, there will be compensation. We will do right by anyone impacted by this downtime, but currently our sole focus is getting those affected back playing.
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