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The offences will have been quashed, they hold zero weight when accessing the account again. Offences cannot be fully deleted, unfortunately.
Are you sure about that? I've read that some people got theirs manually removed.
I'm also sure that you guys can make an exception since this is 100% your own fault?
Are you sure about that?
Yes
I'm also sure that you guys can make an exception since this is 100% your own fault?
I repeat - Offences cannot be fully deleted, unfortunately.
How is this even possible if you don't mind me asking? There is not someone in Jagex that can actually remove those false bans? I know, they don't hold any weight. But it just doesn't look right if you look up your personal account and you see ban, even though you never did anything to deserve that ban.
If we could fully remove them, we would. The problem is we rely on a legacy back-end system (talked about in the Player Support Blogs) to interface with accounts, and the functionality to delete an offence doesn't exist.