[2020] Just got a 25 keys gift card for free from Jagex on an alt I didn't log in for years; seems all legit. Rendeemed the code on my main and it worked so check your emails too. Thanks Jagex!

Hey there, this is indeed an e-mail that we have send.

The e-mail does address the user by their displayname and furthermore doesn't ask them to go to a specific website to claim the keys. It only asks the user to fill in the code inside the RuneScape Store.

You can find more information to seperate a scam from a real e-mail here

that one always gets me, thanks for flagging.

To my knowledge it's something new so it hasn't been sent to everyone.