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Having a boss release will have tremendous effects on the economy, it should by no means be acceptable to release this type of content while some of your loyal customers are locked out. People can make BILLIONS of gp in a release of a new boss, I would highly suggest Jagex reconsider their decision for this coming Monday's release. Don't get me wrong, I'm absolutely excited for the update but if I was the 1%, I would think this is very unfair.

If you feel the need to release some content, I would recommend holiday events like the Easter (if it's ready of course). These seasonal events are much less impactable and rewards are mostly cosmetics anyways - and this is also that is easy to make up for the players who may potentially miss due to the lock out (you could extend the event or simply give them the rewards directly as compensation and it wouldn't be a huge deal IMO).

Even better if you could just just focus on ninja updates, or any of fixes for the bugs that's been around this year. I understand you have content ready to be released, but it doesn't hurt to delay them. In fact, I even think it might be a good player boost if you relay all the content releases for the time being to happen all at once after all accounts restored - imagine rex boss, an seasonal event, a few quests all released on a monday, it would appeal to all players and I'm pretty sure everyone will be excited to play the game again.

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almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by Rihtar

I believe that this is/was the prime time to fix bugs instead of halting the updates altogether and then releasing new content while people are still locked out.

But Jagex being Jagex, they rather had the entire team solving the issue and say "f**k you" to the (supposed) 99% of the players who can still access and play the game, just to keep the affected (again, supposed) 1% happy-ish.

We haven't decided we won't be doing that, if that helps.

We just made the call to change course Friday evening on major content updates, and we'll catch up early this week to decide what that balance is.