[2023] RS3 Team, why does OSRS-team engage with the community on full time basis, while we go through the loop of “months of silence > promise of us wanting to communicate more > months of silence”?

I do want to jump on here as it's a valid question to ask and one I feel we should be providing an answer for.

We do want to enable more of this, and our new CM has been hired with this in mind. Miva did a lot of fantastic unsung behind the scenes work that needed to be focused on during their tenure, especially when it came to representing your voice at the studio and the way we talk about content a lot more openly in advance/in more detail than we did previously.

What we were aware of though is that you were lacking that CM 'presence' - someone who's out there with all of you, SHOWING that we're listening and working with the team to enable more of those conversations you're looking for.

We were looking to moving towards that anyway through Miva's work, but with our new CM, we've had the opportunity to make that move by completely restructuring their focus from the get go. Based on the priorities we've set, you'll see this new CM on streams regularly, talking here (and in other spaces) a lot more, and even through some of the development focused content we'll be putting out on Social hopefully.

They join us on Monday (!!) and we'll make introductions once they're settled in. Obviously judge this by what comes out of it rather than what we say, but I did want to share that shift in focus/priority for our team so you know it's something still top of mind for the team.

Looking to see if we can do that next week!

We won't be on stream next week as we'll be focusing on spending all our time with helping the new CM come aboard and settle in, so it could be a good time to do it with the gap in streams. Can't confirm that just yet though.