Original Post — Direct link

I just had all my ships come back (they have lifeboats unlocked prior to going out) and now all the life boats are gone on every ship.

I'm assuming a bug since this would be a huge gameplay mechanic change if it was intentional.

External link →
almost 4 years ago - /u/JagexRyan - Direct link

I'm not sure if this was intentional or not, but I'll chase this up.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by JagexRyan

I'm not sure if this was intentional or not, but I'll chase this up.

Just as a follow up to this - we've confirmed it's a bug and not intentional. The team are working on a fix. As soon as we have news on when we can roll the fix out (ie. if it's hotfixable or needs to come in our next Game Update etc), we'll let you know.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by yuei2

Thanks Hooli, do you know if the fix will be able to give us back the boats we lost? The fact they are consumable now is honestly only half the issue. Even if you fix them so they aren’t consumed anymore this has still wiped out ages of grind because of how long it takes to get the boats in the first place.

I'll ask the team this and respond as soon as I have any info.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by JagexHooli

I'll ask the team this and respond as soon as I have any info.

We've looked into it, and we're unable to return any life boats lost to this bug unfortunately. We wish we had better news for you on this - and thanks for your understanding.

almost 4 years ago - /u/JagexHooli - Direct link

Hey everyone. The team have been continuing to work on this issue and we hope to share more soon.

As we mentioned yesterday, it's not technically possible for us to return any life boats lost due to the bug. However, right now, we are looking into anything we can do to make reacquiring them easier or simple in some manner.

Apologies for the vagueness, but this really is very early days on assessing what's possible. This is completely subject to investigation and we still can't make any guarantees at this stage - but the team are thinking about it and taking your feedback on board.

We'll be back as soon as we have more news.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by kerapac_says_no

So not only did you royally f**k up, you also refuse to reimburse players whose accounts were detrimentally affected by your negligence.

Business as usual at Jagex.

and thanks for your understanding

And lay off that condescending shit, because I can assure you nobody understands how you can f**k up so badly.

Just to be clear, it's not about not wanting to reimburse you with life boats - it's about what we can do technically in this situation with the lost life boats. The desire is absolutely there.

We are looking into other solutions though - this post has a more recent update: https://www.reddit.com/r/runescape/comments/lkyjig/psa_life_boats_from_player_owned_ports_disappear/gnr9bwy/?utm_source=reddit&utm_medium=web2x&context=3

almost 4 years ago - /u/JagexHooli - Direct link

We have now released a hotfix to resolve this issue. For updates on the possibility of restoring your life boats and crew impacted by the bug, please head to this thread for further news: https://www.reddit.com/r/runescape/comments/llyxyg/hotfix_player_owned_ports_lifeboats_update_on/