Original Post — Direct link
about 3 years ago - /u/JagexHooli - Direct link

Originally posted by AnnieTheEagle

So, I'm an ironman account, and yet the RS Mobile game's recent update has added a MTX button where the chat button used to be, and I noticed there's a keys button, and for science I decided to try and see what happens if you tap on the keys button.

Lo' and behold, it lets you buy keys via Google's In App Purchase system. For science, I paid the £3.59. The payment succeeds, and I get an email from Google confirming my payment. The app shows literally no confirmation at all, it just takes my money and does nothing...

So, uh, Jagex, can I have my £3.59 back? lul

We've fixed this bug with a hotfix today - thank you for sharing it.

You can request a refund here and we'll get it sorted for you: https://support.runescape.com/hc/en-gb/articles/360000982997-Request-a-Refund