Original Post — Direct link

Some examples:

1) Combat Week started out of the blue, without details until 12 hours later.

2) Ironman are excluded from minigames, which was never the case back in the day and now gets communicated only via Twitter.

3) Minigame rewards are not all doubled and is very off compared to what we had in 2018 and earlier. There could be understandable reasoning to make these changes, but at least COMMUNICATE them quite some time beforehand.

I am a clan leader and to get the social interaction this game needs we had a Barbarian Assault event planned throughout the week. And now we find out that the rewards are not being doubled and are exactly the opposite of what it always has been in 2018 and earlier during the Winter and Summer weekends. You should have told us way ahead...

A business where people pay for your product comes with service, simple.

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over 3 years ago - /u/Shaunyowns - Direct link

Originally posted by SemRS

RIP Shauny :(

“Oh dear, I am dead?”

over 3 years ago - /u/JagexHooli - Direct link

Thanks for all the feedback here. You are all absolutely right that the information we bring to you is vital and we're going to get on top of this. We have to do better around how we communicate event bonuses and modifiers. You can hold us to that. As to what we'll do out of the starting blocks:

  • Moving forward, we're going to include extra detail in the post around events - either in Game News or the Patch Notes - to make sure there's clear specificity. We generally do this, but not in all cases. In this case, that was especially needed given there were some exceptions.
  • The Ironman change should have been reflected in the Patch Notes. For future events, we'll work with the team to ensure that we note anything that does not apply to Ironman players where we can.
  • We'll pass your report on Minigame currency not being doubled to the team - the intent is a straight doubling of rewards.

(As an added note, just while we're mentioning Ironman, Mod Osborne mentioned on our Leads Q&A that we totally hear you on Ironman inconsistencies. We're looking at how we can deliver a consistent set of rules across Ironman in general.)

over 3 years ago - /u/JagexHooli - Direct link

Originally posted by Newme01

Jagex is incompetent. As I write this, 1h+ into the update, the +50% slayer exp buff from the previous week is still active lol...

This is a quirk of the way the Celebration of Combat bonus works vs the others - it resets based on the day whereas the rest are Update to Update.

That's why it started 12 hours earlier on Monday and will last throughout today. We decided to leave it running as is.