Original Post — Direct link
over 4 years ago - /u/JagexHooli - Direct link

Hey everyone - thank you for all the reports.

We are aware of an issue for players on 10.13.X OS versions and it's something we're continuing to put a lot of focus on resolving. For those of you who can, 10.14.X OS versions are not encountering this issue based on reports / internal testing so far.

We'll keep you updated on any progress. Thanks very much for your patience while we work on this.