[2020] Hello from Mod Hooli!

Hey ‘Scapers,

I’m Mod Hooli, the new Lead Community Manager for RuneScape here at Jagex. I’m still getting settled in right now – it’s been a whirlwind few weeks already – but I wanted to drop by and say a quick hello following our stream yesterday!

So what is a Lead CM? Simply put, it’s my responsibility to guide the existing team of RS Community Managers to bring you closer to the game you love, find opportunities to bring us all together as a community, and make sure your voice is being represented to the team effectively.

Speaking of which, I want to shout out the current team of Poerkie and Kari. Both of them do such a great job in so many areas, and I’m pretty darn excited to see what we can cook up as a group. They are super passionate, hard working people that put in some serious effort to represent player voice at the studio.

With the team being up to strength with my arrival, we’re going to take a little time to assess our next steps. How might we better balance our priorities? How do we put more time into joining your conversations ? How can we do even better at representing your discussions to the studio?

These are the kinds of questions we’re going to go away and answer as a team before we kick anything off. Being more present with the day-to-day dialogue will come pretty quickly, and over time, you’ll hopefully see us do some really cool community centric stuff. As a team, I want us to not be afraid to try some new things and let you be the judge – and not be afraid to adapt if we miss the mark.

Anyway, enough waffling! It’s great to be here. Thanks for the warm welcome on stream and during that AMAZING Pride parade.

See you in Gielinor,

Mod Hooli