almost 8 years ago - /u/JagexSupport - Direct link

UPDATE: All services appear to be running as normal. We're continuing to monitor the situation and will post updates to our support centre found here: http://support.runescape.com

Hey!

Mod Cheryl here. We're aware of some connection problems and worlds that have headed offline. It's being investigated as we speak, but I wanted to make sure you're all aware that we know.

We'll be keeping our Support Center (especially this article) updated with any changes.

Thanks for your patience, we're working hard to make sure you can get back to 'Scaping as soon as possible.

- Mod Cheryl

Edit; To update you all, it's been confirmed the cause was due to a major power issue at our Frankfurt Data Centre. To ensure they're stable, affected worlds will remain offline while full power is restored.

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