Notice: New Survey Email Released (MTX)

Hey 'Scapers. Posted this on the website but wanted to also share this here.

We've just emailed a new MTX-focused survey to various players within the community. Given many of you are brilliant at being vigilant on clicking unknown links related to RuneScape - and because we're using a new tool called QuestionPro for our surveys that you may not have seen before - we wanted to let you know this was a legitimate survey.

What is this survey?

Building on the original Player Value Survey, this survey is being emailed to selected player groups to dive deeper into aspects of our additional MTX offerings.

This vital step is all about ensuring a deeper understanding the diverse range of perspectives and playstyles that exist within RuneScape. Through the questions, we're probing into some our considerations for a future direction - and across the varying communities that will be represented, understanding how potential changes may positively or negatively impact them.

What if I would like to get involved?

This stage is specifically about very qualified and balanced representation. If you didn't receive an invitation, unfortunately there won't be an opportunity to participate in this survey.

Even if you aren't personally able to take part, we want to stress that this survey has gone to a highly varied audience - from MTX never-spenders, to lapsed players, to players who regularly use MTX in their play. We're seeking opinions from all sides, not from one particular type of player, so you'll likely be somewhat represented.

While this stage is invitation-only, there are more opportunities to come that won't be. Bear with us while we take some smaller-scale, private research steps early in and build to a more open dialogue ahead.

Is this the update Mod Pips mentioned to expect in September?

That's still to come. The team have been working super hard on various designs, plans and potential directions for the future - and the survey today is an important step to dive into certain aspects of those early concepts.

Our planning has been extensive and ran a little longer than we expected, which means we are also unfortunately a little behind on giving you that promised look at the Consultancy Process by the end of September too.

We'll have it ready to share within the next two weeks, but we're pushing for that to be earlier. In the meantime, know this survey was our next intended step and it's a critical one in making sure we progress our work at pace. Thanks for your patience as we take the time to get this right.

That's all from us today. To anyone who receives and takes part in the survey, thank you so much for your time and valuable feedback. For anyone who's keen to be involved in future discussions, we'll have more information for you soon.

The RuneScape Team

External link →

Emails might take a while to distribute as well. As Ryan mentioned, if you are invited, it will show in your lobby screen also.

Makes sense - we are very much hoping to get perspectives of Lapsed players as part of this and it's one of the groups we targeted. Any inactive characters will likely be in that pool.

(I should mention there are some active groups invited as well - we're looking for a balanced distribution of player types as best we can).

Yup, this is going to never-spenders as much as it is anyone who's ever spent in RuneScape. Balanced representation is the name of the game.

Any of these questions are conceptual for the basis of learning. So you need to put in a variety of things, including things that have/could exist and technically fall outside purchasable direct and accelerated XP (which is the related thing in that question) to find how people feel.

Ranking questions are good for understanding best of, worst of. We're not polling anything.

So for example - if you're concerned about items like that, ranking at the bottom is clear signal. If we see a ton of answers ranking it low, it's a clear signal that's not a popular direction. Even if it doesn't end up at the bottom, it doesn't mean it even would be a direction either.

We have to be able to have a dialogue on finding lines, preferences, likes, dislikes in a variety of formats.

Have you gone through the entire survey? Other than the first 20 questions being very similar (which is about understanding you as a player), the rest go a lot deeper than the Player Value survey. If you bailed out because it looked similar, it's worth continuing through.

It's balanced as I mentioned. Good example below: https://www.reddit.com/r/runescape/comments/1fqmip0/comment/lp6h2ll/