about 2 years ago - /u/JagexAzanna - Direct link

Hi ‘Scapers,

We have made the decision to take RuneScape offline temporarily in order to perform a rollback. This is due to an issue that caused some players to be unable to access Fresh Start Worlds (FSW) as intended during the deployment.

https://secure.runescape.com/m=news/a=13/game-status-update--offline-for-rollback

External link →
about 2 years ago - /u/JagexAzanna - Direct link

Hi ‘Scapers,

We have made the decision to take RuneScape offline temporarily in order to perform a rollback. This is due to an issue that caused some players to be unable to access Fresh Start Worlds (FSW) as intended during the deployment.

https://secure.runescape.com/m=news/a=13/game-status-update--offline-for-rollback

External link →
about 2 years ago - /u/Shaunyowns - Direct link

While it isn't great to touch main game accounts because of this, much love to all the devs involved as they try and figure out this rollback, they're brilliant at what they do.

about 2 years ago - /u/Shaunyowns - Direct link

Originally posted by north_tank

Any reason why this needs to effect main accounts. Rollbacks are so rare I don’t have many details myself on what is the protocol. I can’t remember the last time there was a rollback. I bet you are glad you’re not a community manager today.

Presumably (and I hope) to fix the accounts who wanted to use FSW membership who instead ended up on the main game due to the flow.

I'm still a CM! And in an instance like this, this is what the job is about, always be prepared to firefight :)

about 2 years ago - /u/Shaunyowns - Direct link

Originally posted by Ironman_BHAV3SH

It's always a treat seeing you in a reddit thread. Much love - hope everything is going well for you!

All good, thank you! Hope you are also? :)