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https://preview.redd.it/l37nyw3kmhxd1.png?width=736&format=png&auto=webp&s=ea7aea0156f6e9b4adf0827d9f89c0a4d017fbc4

Currently unable to get past tier 0 to access the GIM chest. Both myself and my other group member have existing irons that have degraded to GIM and both have completed Cook's Assistant. I'll do Chef's assistant to see if t's just poor wording. Have also spoken to the Cook to see if it'd kickstart but nope.
Anyone else found this?

Edit: this appears to be the case for any quests completed before switching to a GIM account, but not for levels.

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26 days ago - /u/JagexAzanna - Direct link

Heyo, Team is having a look into this scenario, can you do me a favour and try relogging?

26 days ago - /u/JagexAzanna - Direct link

Originally posted by JagexAzanna

Heyo, Team is having a look into this scenario, can you do me a favour and try relogging?

Following up, relogging shouldnt solve it right at this moment but team has been able to reproduce this issue and are working on a resolution.