Original Post — Direct link
over 1 year ago - /u/JagexAzanna - Direct link

Hey Folks

To clarify what has changed, previously the sword had been porting you based on if it was held or in the backpack and this update change that to be consistent, it will bring you to the same port regardless of where its used from.

The issue players are having is they preferred the Edgeville TP instead of the Herb patch, this is something we are discussing and monitoring at the moment.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by JPLiberato

I can't believe you are wasting dev time "discussing and monitoring" this. That was an horrible update. It looks like it was made by somebody who never played the game, who doesn't know the game they are working on, and is probably a new intern. It is yet another case of things looking unprofessional by Jagex. Revert it asap, even though the damage at the company reputation is already done. Don't waste any more dev time on it. Instead, focus on the myriad of things players ask you to do. Stop ruining things nobody asked you to work on.

So to be blunt, I don't want to make a statement that can be wrong.

We are looking into this and the likely outcome is changing the order of the teleports but if that doesn't happen and I said it will then we have a bigger problem, hence why I went with the neutral statement of monitoring it cause I can confirm that is happening right now.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by lesse44

Was it not obvious that the majority of the people would've wanted the Edgeville TP as a first option?

Cause the issue being solved wasn't "Which teleport do people prefer" it was "The teleport options are inconsistent" and the change was made to fix that.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by Nikkois666

Just revert it? It should be hot fixed asap not in 2 weeks time. There's nothing to monitor and discuss, except maybe just actually brain-dead balancing decisions as of late. I miss 2021 Jagex lmao

Unfortunately I can't just make the claim that we are going to change it without it being verified first which is why I said its being discussed and monitored atm.

I understand players want a rapid response to this issue but making claims without verifying the outcome will only cause more trouble. We are looking into how to resolve this, unfortunately I don't know what form that can take maybe we swap around the teleport order or go another route etc.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by RelleckGames

Discussing? Monitoring?

Who in their right minds @ Jagex thought - "Oh yes, players for sure want to prefer herb patch teleport over Edgeville. The one they use once an hour vs once every 30 seconds".

Don't "monitor and discuss". Revert. Immediately.

Maybe I could have chosen better words but the sentiment is the same, I cannot make a claim that the issue will be changed/reverted without verification first and for that to happen we need to look into it.

For instance the issue isn't that the inconsistency was fixed, that is going to have to stay so "reverting" the change doesn't help. What I believe you and other players are asking for is to make the Edgeville teleport the default option which is something we are again looking into.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by Borgmestersnegl

In the future just ask players, we are the ones engaging with the content on a daily basis, this would have been flagged immidiately by players as a bad call.

Please understand how silly that would be.

The team was responding to an issue that's likely been in the backlogs for some time that was something like "The Wilderness Swords teleport options are different when used from hand and backpack"

So the issue being addressed is that inconsistency, what exactly the teleports are weren't being questioned just that they weren't consistent, if the Edgeville TP was the default one nobody would have likely noticed this issue and had a problem.

This is how the majority of fixes are handled and they do not require player input at this level, when a change causes an unintended issue like todays did we go and address the problem.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by VolcaronaRS

"Please understand how silly that would be."

Azanna, OSRS Team literally does this all the time...

I think this is a disconnect in what occurred.

The team were resolving an issue that had been previously reported by players, they resolved that issue, unfortunately, it caused a different problem.

This is just a regular fix of which there are several every week that had more of an impact than intended and is being looked into now.

I don't imagine the OSRS team polls every reported issue they take those reports and work on fixing the issues and if the fix missed the mark they address that too and its pretty much exactly what we do as well.

over 1 year ago - /u/JagexAzanna - Direct link

Originally posted by jajanken_twat

Did you consider..I don't know...fixing the backpack option instead? Your teams clearly misdiagnosed what was broken here. It wasn't the action bar, it was the backpack.

But that wasn't the issue they were fixing, this outcome is a side effect of the change, not the intended change.

The change made it so it was the same teleport regardless if it was used from held or from backpack.

The issue is the one people prefer is not the first option on the list and that has been noted and folks are looking into it.