devtrackers.gg
Hey all,
creating this post to inform all that all our worlds are currently offline.
Please keep an eye out on this thread for Future updates on the issue
Update 11:13 Game Time
we're investigating the issue and we believe to have identified the issue
Update 11:18 Game Time
We are pretty certain to have found it and are currently working on a fix for this. When we have an ETA for this fix we'll let all of you know.
Update 11:23 Game Time
We're testing an initial fix, if this works we hope to get the servers back online within the next 45 minutes, probably sooner.
Update 11:36 Game Time
We're deploying the fix on a test world right now, if this test is successful we can expect the worlds to come back online soon after.
Update 11:44 Game Time
Test has been Successful, next step is bringing back all the world now.
Update 11:51 Game Time
Worlds are starting to come back online and you should be able to login and play again!
Update 12:02 Game Time
Almost all worlds are back online, we're working to get the last remaining ones back online now.
Update 12:08 Game Time
All worlds are back up, our sincere apologies for the disruption.
In the light of this mornings events, we will postpone the maintenance to tomorrow at 14:30 Game time instead. Now there is a bit more notice we hope to get a news article informing everyone of this maintenance as well.
Update 13:45 Game Time
For those interested in what caused all the worlds to go offline, we identified (and now resolved) the following issue:
As part of some general maintenance to our monitoring processes, it was possible for the server to get in a state where it could not find the right information and as a result it would fall over. This was not caught during development because it could only exhibit this behaviour in a specific scenario on our live run-time environments.
This is also our latest status update as the issue at hand, the server disruption, has been resolved and all servers are back online.
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